6 Things Royal Caribbean's CEO Refuses to Change
Matthew No Fluff Cruising · Aug 26, 2026
The short answerMichael Bayley has said no to the same six requests for years: free Wi-Fi, all-inclusive pricing, overnight stays at Perfect Day CocoCay, banning casino smoking, raising Diamond Plus and Pinnacle thresholds, and folding gratuities into the fare. Every answer traces to his own on-the-record responses.
Watch the video
6 Things Royal Caribbean’s CEO Refuses to Change
Every year on the President’s Cruise, Michael Bayley takes loyalty and policy questions from cruisers on the record. The same six requests come up, and the answer has been no every time.
The video walks each one and, more usefully, the reason behind the no. Several of them are decisions about where Royal Caribbean makes its money rather than about what guests want.
If you want the other side of this, the requests leadership has quietly said yes to are in 5 Things Royal Caribbean’s Leadership Just Confirmed.